Entry Stage Assistant Supervisor

Synergy Management Group

Job title: “Entry Stage Assistant Supervisor”

Firm: “Synergy Administration Group”

Anticipated wage: “”

Location: “Manhattan, NY”

Job description: We’re looking for a full-time Assistant Supervisor who will present help to the customer support workforce in our group. This place will embody involvement with gross sales help motion objects as wanted to make sure that a excessive customary of service and buyer satisfaction are maintained. We, in fact, present complete coaching and mentorship to any worker becoming a member of our workforce. All candidates have to be glorious communicators and capable of execute themselves professionally always.

Duties and Duties of an Assistant Supervisor:

  • Preserve a constructive illustration of the corporate and related manufacturers always
  • Present and guarantee high quality service to exterior clients
  • Reply all buyer inquiries in a well timed {and professional} method
  • Using coaching supplies in a significant method that ensures class graduates have a easy transition into profitable, skilled Buyer Service / Buyer Retention positions
  • Work together with clients day by day to tell of shopper services
  • Course of orders and information entry with high-level accuracy
  • Take initiative and resolve escalations or complaints
  • Participation in role-play eventualities, product information, and psychology of customer support habits coaching
  • Making a constructive, enjoyable, and motivating setting to reinforce worker efficiency and buyer satisfaction
  • Monitor particular person progress to supply teaching alternatives and to know worker developmental wants
  • Carry out a wants evaluation of the shopper and advocate services or go alongside shopper results in the gross sales division relying on the extent of experience

Our coaching facility ensures that every particular person in our workplace has the chance to be taught from our high account managers. We organically develop from the bottom up and encourage one another to tag-team and create modern concepts to achieve shopper & buyer objectives and enhance abilities. Promotion and pay are based mostly on efficiency.

We’re at present accepting functions from people with expertise working in customer support, buyer relations, and gross sales to work as a part of our workforce. Assistant Managers will obtain coaching to make sure they’ve all the abilities and information that they require to achieve success on this high-octane business. We’re searching for candidates which can be team-oriented, dynamic, and may work with others to domesticate a wonderful execution of customer support to our base.

Necessities of an Assistant Supervisor:

  • Earlier customer support and gross sales expertise is a plus
  • Have to be organized
  • Have to be personable and comfy interacting with clients day by day
  • Will need to have nice consideration to element
  • Have to be a workforce participant
  • Will need to have sturdy communication abilities

{Qualifications}:

  • Diploma most well-liked
  • Want to take part in skilled improvement and tackle new duties
  • Skill to carry out at a high-octane stage in a quick-moving setting
  • Self-motivated and comfy working each independently and as a part of a workforce

Place Advantages:

  • Aggressive wages
  • Advantage-based development
  • Uncapped bonuses & incentive plan
  • Firm occasions

Individuals with Expertise within the following areas ought to apply: Assistant Supervisor, Assistant Advertising and marketing Supervisor, Enterprise Improvement Supervisor, Buyer Account Supervisor, Buyer Service Supervisor, District Gross sales Supervisor, Advertising and marketing Supervisor, Gross sales Account Supervisor, Space Supervisor, Assistant Gross sales Supervisor, Normal Supervisor, Gross sales and Advertising and marketing Supervisor, Territory Gross sales Supervisor

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