Guided Care Senior Agile Product Supervisor

MVP Health Care

Job title: “Guided Care Senior Agile Product Supervisor”

Firm: “MVP Well being Care”

Anticipated wage: “$121767 per yr”

Location: “Schenectady, NY”

Job description: Guided Care Senior Agile Product Supervisor

Headquarters Workplace, 625 State Avenue, Schenectady, New York, United States of America * Rochester Workplace, 20 S. Clinton Ave, Rochester, New York, United States of America

  • Tarrytown Workplace, 303 South Broadway, Tarrytown, New York, United States of America
  • Digital Req #1888

Wednesday, February 7, 2024

Over 35 years robust and fueled by 1,700 sensible, passionate staff throughout New York state and Vermont, MVP is filled with alternatives to develop. We’re a nationally acknowledged, award-winning chief for a motive. The beating coronary heart of our firm is a variety of staff from a various set of backgrounds-tech folks, numbers folks, even folks people-working collectively to make medical health insurance higher. In case you are prepared to hitch a thriving, mission-driven firm the place you may create your individual alternatives and make a constructive difference-it’s time to make a wholesome profession transfer to MVP!

We’re regularly evolving the way in which MVP makes use of know-how to develop our enterprise, digitally reworking the group utilizing fashionable applied sciences and platforms (.NET Core, React, Azure, and many others). The Guided Care Senior Agile Product Supervisor is a important a part of the digital transformation, managing and driving roadmap growth for his or her MVP digital product(s).

The Guided Care Senior Agile Product Supervisor shall be answerable for quite a lot of areas to help our guided care imaginative and prescient for our clients. As we mature our buyer’s experiences and innovate, the product supervisor will establish prioritized buyer cohorts, personas, and journey to optimize guided care throughout a number of traces of enterprise. The place will assist drive finest at school experiences for our clients for care associated companies and journeys.

Digital work surroundings

Tasks of this place will embrace the next:

  • Work carefully with Agile Product Administration management, enterprise companions, MVP stakeholders, and execution groups to develop roadmaps and design options for Lengthy Time period Help Companies (LTSS) packages centered on offering person-centered care and coordination.
  • Assess buyer wants, collect well being care supplier wants, and decide community-based group must outline and implement long-term companies and help (LTSS) packages.
  • Accountable for enhancing buyer expertise via understanding and enhancing our supplier expertise. This accountability entails working with the Digital group, Supplier Companies, Supplier Community Administration, and Well being Care suppliers to outline technique and roadmap to enhance our suppliers expertise and our buyer’s journeys with the suppliers.
  • Work carefully throughout the group to establish and prioritize guided care expertise areas throughout the group and develop roadmaps and plans to execute. For instance, the Product Supervisor might establish key cohorts, personas, and particular journeys to implement guided care experiences (e.g. diabetic buyer journey, household well being journeys, different PPM experiences and many others).
  • Collaborate with service design to use human centered design ideas for designing experiences
  • Work with Digital Transformation (DT) group to establish integration factors into MVP digital applied sciences
  • Set up and monitor key efficiency indicators (KPIs) to judge all deliverables and inform future course of enchancment.
  • Work with govt technique group, enterprise house owners, and technical groups to achieve alignment on product imaginative and prescient and roadmaps.
  • Work throughout the enterprise to prioritize epics/options, manage product increments, and current product roadmaps.
  • Current clear and well-defined objectives for product increments.
  • Take part in answer technique course of to make sure that options being outlined align with increment objectives.
  • Work with product and enterprise house owners to make sure epic prioritization is consultant of the product roadmap.

Place {Qualifications}

Minimal Training:

Minimal Training: a level in know-how, design, enterprise, Healthcare Administration, or associated subject.

Minimal Expertise:

  • Minimal of 3-5 years of hands-on expertise engaged on a product group, ideally with direct expertise as a Product Supervisor.
  • Expertise within the healthcare business with Care Administration experience.

Most well-liked Expertise:

  • Expertise in constructing merchandise utilizing MS Dynamics CRM 365, Azure, and associated applied sciences.
  • Expertise in defining metrics to measure effectivity and effectiveness of course of to enhance buyer well being outcomes and organizational effectivity.
  • In-depth data of LTSS packages, care administration, or well being plan associated medical processes

Required Abilities

  • Glorious interpersonal abilities in areas resembling teamwork, facilitation, and negotiation.
  • Capability to deal with a number of merchandise concurrently and meet deadlines.
  • Capability to current to each inside and exterior stakeholders.
  • Glorious planning, facilitation, and organizational abilities.
  • Capability to affect technical and non-technical companions.
  • Capability to be a product evangelist.
  • Proficiency of the product administration self-discipline.
  • Capability to know the long-term (“massive image”) and short-term views of conditions.
  • Understanding of the software program growth lifecycle.
  • Capability to translate buyer wants into desired product capabilities.
  • Understanding of agile methodologies and scrum framework.
  • Capability to plan for and coordinate dependencies throughout groups.
  • Expertise with backlog administration/agile growth instruments. (e.g. Jira, Azure DevOps)
  • Obsessed with buyer success and buyer outcomes.

About MVP

MVP Well being Care is a nationally acknowledged, not-for-profit well being insurer caring for members in New York and Vermont. Dedicated to the entire well-being of our members and the communities we serve, MVP makes medical health insurance extra handy, extra supportive, and extra private. We’re powered by the concepts and power of greater than 1,700 numerous staff from all backgrounds, dedicated to having a constructive affect on the well being and wellness of everybody we serve.

At MVP, we’re dedicated to offering aggressive worker compensation and advantages packages. The bottom pay vary supplied for this function displays our good religion compensation estimate on the time of posting. Particular employment gives and related compensation shall be made individually primarily based on a number of elements , together with however not restricted to geographic location ; related expertise, training, and coaching; and the character of and demand for the function.

As well as, we provide a complete advantages bundle that features:

  • Appreciable paid time away from work together with PTO (Paid Time Off), s ick t ime, service t ime o ff, p support h olidays, and f loating h olidays , permitting you to take break day when it fits you finest.
  • Aggressive 401(okay) employer matching and profit-sharing program that will help you save to your retirement.
  • Low premium well being advantages together with medical, dental, and imaginative and prescient protection to help your well-being and that of your loved ones.
  • Life insurance coverage and incapacity protection to make sure monetary safety for you and your dependents.
  • An array of optionally available profit plans resembling accident insurance coverage and specified illness protection to guard you from the sudden.
  • Full tuition reimbursement (as much as the IRS restrict) for authorized programs and packages that help steady studying.
  • A best-in-class worker Properly-Being program to help all dimensions of your well being and wellness.

MVP Well being Care analyzes the newest market knowledge to find out worker compensation. Compensation figures listed in a job posting are topic to vary as new market knowledge turns into out there. The wage vary, different compensation, and advantages info is correct as of the date of this posting. MVP Well being Care reserves the appropriate to switch this info at any time, topic to relevant regulation. Extra detailed details about complete compensation and advantages shall be supplied throughout the hiring course of.

MVP Well being Care is an Affirmative Motion/ Equal Employment Alternative (PDF). We recruit, make use of, prepare, compensate, and promote with out regard to race, faith, creed, shade, nationwide origin, age, gender, sexual orientation, marital standing, incapacity, genetic info, veteran standing, or another foundation, e.g., Pay Transparency (PDF), and the Know your Rights protected by relevant federal, state or native regulation. Any particular person with a incapacity needing particular lodging to the applying course of, please contact Human Assets at

Please apply and be taught extra – together with how you might develop into a proud member of our group.

Different particulars

  • Job Household Buyer Service
  • Pay Kind Wage
  • Min Hiring Price $121,767.00
  • Max Hiring Price $165,000.00

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