Relativity Administrator

Contact Government Services

Job title: “Relativity Administrator”

Firm: “Contact Authorities Companies”

Anticipated wage: “$70000 – 150000 per 12 months”

Location: “New York”

Job description: Relativity Administrator

Employment Sort: Full-Time, Skilled

Division: Know-how Help

CGS is looking for a Relativity Administrator to affix our workforce supporting the authorized group inside a big Federal company within the DC space.

CGS brings motivated, extremely expert, and inventive folks collectively to unravel the federal government’s most dynamic issues with cutting-edge know-how. To hold out our mission, we’re looking for candidates who’re excited to contribute to authorities innovation, recognize collaboration, and may anticipate the wants of others. Right here at CGS, we provide an surroundings wherein our staff really feel supported, and we encourage skilled development by numerous studying alternatives.

Expertise and attributes for fulfillment:

– As a Relativity Administrator Analyst, you’ll work amongst a high-performing and collaborative workforce in supporting a authorities occasion of Relativity.

– This place requires a powerful eDiscovery background, a stable understanding of eDiscovery methodologies, glorious shopper service abilities, and expertise in working with cross-functional technical and authorized groups.

– Profitable candidates should be answer and action-oriented, with the flexibility to speak clearly and successfully to government, enterprise, technical, and shopper audiences.

– As well as, the perfect candidate wants to have the ability to set up an efficient shopper service method that can ship on the targets and goals of all assigned initiatives with restricted supervision.

– Help a authorities occasion of Relativity, offering glorious customer support and options to each inner and exterior stakeholders.

– Put together, course of, and ship collections, assessment instances, and productions utilizing Relativity, File Intelligence, and different eDiscovery instruments.

– Help within the scheduling of buyer deliverables by the inner workflow system.

– Present swift and correct responses to day-to-day buyer requests and assist tickets in coordination with different duties.

– Leverage Relativity experience to offer assist and coaching associated to case performance, doc assessment and tagging, database administration duties, superior troubleshooting, and session on workflow options.

– Constantly ship well-articulated, balanced, and knowledgeable communications.

– Guarantee high quality and consistency of deliverables by set processes, procedures, and finest practices established by this system and buyer.

– Take part within the improvement of recent processes and know-how enhancements to advertise effectivity.

– Set up, refine, and doc processes and methodologies to allow profitable supply and high quality management to fulfill program targets.

– Function a key stakeholder within the improvement of technical undertaking documentation.

– Set up collaborative participating relationships with co-workers and workforce members.

– Develop sturdy partnerships with shoppers and assist Leidos workforce leaders so as to contribute to the supply of stellar customer support.

– Help administration and prospects in different shopper service duties as wanted.

{Qualifications}:

– U.S. Citizen

– Means to acquire a U.S. Authorities Public Belief safety clearance (lively clearance most well-liked). ยท

– Bachelors (or equal)

– Minimal of seven (seven) years of litigation, eDiscovery, or technical assist expertise, with a concentrate on shopper options.

– Glorious communication, presentation, and interpersonal abilities with each eDiscovery technical groups and non-technical enterprise leaders.

– Means to work in a fast-paced, agile work surroundings.

– Expertise and familiarity with eDiscovery Companies overlaying all realms of the eDiscovery Reference Mannequin (EDRM).

– Should be capable of work remotely.

– Prior work with SQL tables, scripting, and Relativity templates and purposes.

– Proficiency in Microsoft purposes.

Ideally, additionally, you will have:

– Relativity Licensed Administrator or different certifications.

– Federal Company issued safety clearance

– Complete understanding of knowledge administration, Workplace 365, and Cloud environments.

Our Dedication:

Contact Authorities Companies (CGS) strives to simplify and improve authorities forms by the optimization of human, technical, and monetary sources. We mix cutting-edge know-how with world-class personnel to ship personalized options that match our shopper’s particular wants. We’re dedicated to fixing essentially the most difficult and dynamic issues.

For the previous seven years, we have been rising our authorities contracting portfolio, and alongside the best way, we have created precious partnerships by demonstrating a dedication to honesty, professionalism, and high quality work.

Right here at CGS we worth honesty by exhausting work and self-awareness, professionalism in all we do, and to ship the highest quality to our customers mending these relations for years to return.

We care about our staff. Due to this fact, we provide a complete advantages bundle.

– Well being, Dental, and Imaginative and prescient

– Life Insurance coverage

– 401k

– Versatile Spending Account (Well being, Dependent Care, and Commuter)

– Paid Time Off and Observance of State/Federal Holidays

Contact Authorities Companies, LLC is an Equal Alternative Employer. Candidates shall be thought-about with out regard to their race, coloration, faith, intercourse, sexual orientation, gender id, nationwide origin, incapacity, or standing as a protected veteran.

Be part of our workforce and grow to be a part of authorities innovation!

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$70,000 – $150,000 a 12 months

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