Technical Account Supervisor – New York


Job title: “Technical Account Supervisor – New York”

Firm: “Datadog”

Anticipated wage: “$100000 – 150000 per 12 months”

Location: “New York Metropolis, NY”

Job description: We’re Datadog’s in-house product specialists. The technical options group permits Datadog’s worldwide progress by educating potential shoppers and making certain that current prospects are pleased and profitable. A Technical Account Supervisor (TAM) will proceed to offer hands-on technical providers to our largest prospects by supporting, adopting and offering steering over the excellent suite of merchandise and options obtainable at Datadog. A TAM is held in excessive regard as an knowledgeable and trusted advisor for the way IT Operations interprets to enterprise worth.

At Datadog, we place worth in our workplace tradition – the relationships and collaboration it builds and the creativity it brings to the desk. We function as a hybrid office to make sure our Datadogs can create a work-life concord that most closely fits them.

What You may Do:

  • Advise on technical help and product adoption for patrons consistent with pre-sales, post-sales and the renewal processes
  • Analyze buyer’s IT Operations setting regularly and supply suggestions that can maximize Datadog’s worth.
  • Be the shopper’s advocate by understanding their targets and use instances then suggesting course of modifications, product adoption, configuration and extra options to satisfy their necessities
  • Take part and put together for Month-to-month and Quarterly Enterprise Critiques with prospects
  • Collaborate with Datadog’s product administration, engineering and technical providers groups to assist establish new options and merchandise
  • Repeatedly evolve finest apply to technical product adoption and buyer success

Who You Are:

  • Somebody with a stable technical grounding and hands-on expertise of IT Operations
  • Assured in your fingers on expertise AWS, Azure or GCP
  • Comfy scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet and so forth.
  • Expert in utilizing CI/CD instruments e.g. Jenkins, Gitlab and so forth.
  • Educated about Containerization instruments e.g. Docker, Kubernetes or Rancher and so forth.
  • Capable of sit as much as 4 hours, touring to and from shopper websites
  • Capable of journey through auto, prepare or air as much as 30% of the time
  • Earlier expertise working as a TAM supporting mid-market and/or Enterprise prospects within the cloud area
  • Skilled utilizing Datadog and/or different cloud monitoring instruments

Datadog values folks from all walks of life. We perceive not everybody will meet all of the above {qualifications} on day one. That is okay. If you happen to’re captivated with expertise and need to develop your expertise, we encourage you to use.

Advantages and Progress:

  • Finest-in-breed onboarding
  • Beneficiant international advantages
  • Intra-departmental mentor and buddy program for in-house networking
  • New rent inventory fairness (RSUs) and worker inventory buy plan (ESPP)
  • Steady skilled growth, product coaching, and profession pathing
  • An inclusive firm tradition, capable of be part of our Group Guilds and Inclusion Talks

Advantages and Progress listed above might range based mostly on the nation of your employment and the character of your employment with Datadog.

The fairly estimated wage for this function at Datadog ranges from $100,000.00 to $150,000.00, plus a aggressive fairness package deal, and should embody variable compensation. Precise compensation is predicated on elements such because the candidate’s expertise, {qualifications}, and expertise. As well as, Datadog gives a variety of finest at school, complete and inclusive worker advantages for this function together with healthcare, dental, parental planning, and psychological well being advantages, a 401(ok) plan and match, paid time without work, health reimbursements, and a reduced worker inventory buy plan.


About Datadog:

Datadog (NASDAQ: DDOG) is a world SaaS enterprise, delivering a uncommon mixture of progress and profitability. We’re on a mission to interrupt down silos and clear up complexity within the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our prospects’ total expertise stacks. Constructed by engineers, for engineers, Datadog is utilized by organizations of all sizes throughout a variety of industries. Collectively, we champion skilled growth, variety of thought, innovation, and work excellence to empower steady progress. Be a part of the pack and develop into a part of a collaborative, pragmatic, and considerate people-first group the place we clear up powerful issues, take good dangers, and rejoice each other. Be taught extra about #DatadogLife on , and

Equal Alternative at Datadog:

Datadog is an and and is proud to supply equal employment alternative to everybody no matter race, shade, ancestry, faith, intercourse, nationwide origin, sexual orientation, age, citizenship, marital standing, incapacity, gender id, veteran standing, and extra. We additionally think about certified candidates no matter legal histories, in line with authorized necessities. Listed here are our on your reference.

Your Privateness:

Any info you undergo Datadog as a part of your software can be processed in accordance with Datadog’s .

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