Shopping for a brand new automobile? Clark Howard says to be sure you learn the superb print or it may price you – WSB-TV Channel 2

ATLANTA — Shopping for a automobile is without doubt one of the largest purchases most of us will make. The method will be complicated and downright intimidating.

Channel 2 shopper adviser Clark Howard mentioned the truth is we’re seeing a rise within the variety of vehicles being offered, which is an effective factor for the economic system.

However it may be a foul factor in your pockets for those who don’t take note of the superb print.

In reality, automobile purchaser complaints are some of the widespread on Clark Howard’s Client Motion Middle tip line.

Rates of interest, funds, check drives, warranties, and credit score checks. When you’re available in the market for a brand new automobile, the pitfalls are exhausting to keep away from.

“One of many largest calls we do get is vehicles,” mentioned Lori Silverman, who runs the Client Motion Middle.

Charles Winans was a kind of callers. His spouse purchased her very first brand-new automobile, a Hyundai Santa Fe, final yr from Stone Mountain Toyota.

“She was having a superb time there, they usually evidently have been fostering lots of that and all the best way to the top the place they bought her to signal on the backside of that gross sales settlement,” Winans mentioned.

The window sticker touted a $1,495 safety package deal add-on, together with a $500 deductible reimbursement if an accident occurred within the first yr — which it did.

“After we tried to method the dealership in regards to the insurance coverage deductible, they mentioned that we didn’t qualify for that,” Winans mentioned.


When Winans took a more in-depth take a look at the contract his spouse signed, he seen an additional $2,000 tacked onto the gross sales settlement above the window sticker value.

“I suppose it may have been a seven and she or he may need seen that. She was extra within the add-ons,” Winans mentioned.

After Channel 2 Motion Information reached out to the dealership, they known as the Winans and instructed them they might reimburse the $500.

“The protections that exist are to guarantee that there’s transparency and pricing, and to guarantee that sellers don’t benefit from customers,” Federal Commerce Commissioner lawyer Edward Smith mentioned.

Smith mentioned the proposed Combating Auto Retails Scams rule, or CARS, goals to strengthen these protections for customers just like the Winans.

“What this rule does is it protects customers from bait and change ways, and it protects customers towards hidden junk charges,” Smith mentioned.

The FTC estimates the CARS rule will save customers $3.4 billion annually.

The rule is going through authorized challenges from the auto trade however there are steps you may take to guard your self.

One: get financing earlier than you ever set foot in a dealership.

Two: in case you are shopping for a used automobile, take it to a mechanic and have it regarded over before you purchase.

Three: take somebody with you to the dealership. Be sure to perceive what you’re signing.

Lastly—don’t really feel strain to purchase.

“If someone is pressuring you to purchase one thing, take a pause and you may stroll away. Belief me, it is going to be there if you come again,” Silverman mentioned.


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