What the craziest 911 calls in Atlanta gave the impression of

ATLANTA — The Metropolis of Atlanta has simply launched a model new non-emergency hotline after new information revealed that simply 3% of 911 calls inside the metropolis final yr had been true emergencies.

Metropolis officers stated the brand new communication system is required after such a small proportion of its 1.35 million “emergency” calls had been really pressing in 2023. The variety of calls final yr was up 14% in comparison with 2022. Solely 45,000 of the calls had been true emergencies, in keeping with Desiree Arnold, government director of Atlanta E-911.

Atlanta Police Division posted a number of calls on social media that confirmed examples of the extremely uncommon 911 calls it acquired final yr — ones you need to really hear to imagine. Listed here are what just some appeared like:

What time is it?

DISPATCH: “That is Atlanta 911, what is the tackle of your emergency?

CALLER: “Um, I need to know what time it’s.”

DISPATCH: “You stated what time it’s?”

CALLER: “Sure.”

DISPATCH: “OK, it is 10:38 within the morning. Do you might have an emergency?”

CALLER: “10:38?” OK. And what the date is?”

Do not make this name within the Peach State

“DISPATCH: “Atlanta 911 operator, what is the tackle of your emergency?”

CALLER: “I got here into a restaurant and requested for a peach smoothie, and I do not know what that was, but it surely’s not a peach smoothie. I am from Atlanta, I do know what peach tastes like.”

DISPATCH: “So, what did you need the law enforcement officials to do?”

CALLER: “I need them to get my a reimbursement for my smoothie.”

911 is not pest management

CALLER: “I perceive 911 is right here to guard and to serve different folks, however I need assistance and it ain’t no folks individual matter, it is with a spider.”

DISPATCH: “It is with a spider?”

CALLER: “Yeah! I attempted to name the exterminator however they charging!”

DISPATCH: “Ma’am, the police can not come out for a spider.”

As you may see from the calls above, requests like these are tying up 911 operators who might be utilizing their time serving to callers with precise emergencies.

“Their intent once they come to work is to avoid wasting a life. That is what we’re right here for,” Arnold stated. “And after we get saddled with lots of non-emergency calls, it makes it harder for us to have the ability to reply these 911 calls.”

The brand new non-emergency on-line platform is accessible 24/7. You can also make a report and likewise make a request for dispatch. You’ll be able to go to the hyperlink on the Metropolis of Atlanta’s web site right here.

As a reminder: Name 911 when somebody’s life, property or well being is in fast hazard. For all the pieces else — use the portal.

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